FAQ's

Frequently Asked Question's

Misbh has been in the business for 7 years, and is only getting better with time! We reincarnated under a brand new professional management over the last 5 years and changed our domain name from  misbh.com 

  • All hand-deliveries are done between 8 am - 10 pm, unless you have opted for a Midnight or a Fixed time delivery by paying an additional delivery charge.
  • All courier products are delivered between 9 am– 9 pm through our selected courier partners.

Yes, we do provide midnight delivery. The midnight delivery time is from 11:00 PM to 11:59 PM. Although we try our best to deliver order as close to 23:59 as possible, it is always suggested to have midnight orders placed well on time. We charge Rs. 250 extra for midnight delivery.

Delivery charges varies from location to location. When you provide pin code of the delivery address, our website will show you the delivery charges for that particular location. Delivery charges ranges between Rs. 0 – 300 rupees.

We cover urban areas of around 500 cities of India. These cities include 1st Tier, 2nd Tier and 3rd Tier cities. Our team make sure that we only commit to those services that we can offer like delivery time slots, expected time, delivery charges and more. You can check our delivery cities page to find out whether your city of choice is covered by us or not.

Yes, we do take same day orders till a fixed time on that particular day. It is always advisable to place same day order well on time to avoid any delivery problem. The later you place order, less chances will be there to find an available time for delivery.

You can cancel your order 24 hours before delivery time. After that, order cancellation requests will not be entertained. If you placed an order whose delivery time is within 24 hours of order placing time then order can't be cancelled and no refund will be processed for the same.

Once you request the cancellation of item(s) in your order, it will take us a maximum of 1-2 business days to cancel the order and initiate a refund. You will be notified of the same by email. If you have paid online for your order, it may take 7-14 business days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by Winni.