Privacy Policy
This Privacy Policy describes how MISTIKA manage personal information and respect your privacy.
This policy may be amended from time to time.
Collection of Personal Information: As a visitor to the Site, you can engage in many activities without providing any Personal Information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. However, when you register to use a MISTIKA and order products as a MISTIKA customer, in order to provide the services to you, we may collect your contact information such as your name, phone number, address, and email address as well as profile information, including your password, details about your purchases and details about your interactions with us.
Updating your Personal Information: You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished by clicking on the link, “My Profile”, where you can view and make changes to most of your Personal Information immediately. For security purposes, certain Personal Information can only be changed by contacting support. We will respond to your request promptly within a reasonable time.
In certain situations, Mistika may be required to disclose personal data in response to lawful requests by public authorities. Where required by law (like to comply with a warrant, court order, or legal notice served on Mistika), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.
Information sharing with service providers: Mistika uses one or more outside payment processing companies to bill you for our goods and services. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any other purpose. We also share Personal Information with certain companies that perform services on our behalf. We only share the Personal Information which is necessary for them to perform those services. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for Mistika. We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.
Protection of your Personal Information: The Personal Information that you provide in connection with the use of the Site is protected in several ways. It resides on secure servers that only selected Mistika personnel have access to via password. Your Personal Information is encrypted whenever it is transmitted to Mistika. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using transport layer security technology. We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security. If you have any questions, doubts or confusion in regard to any of the terms set out here in the privacy policy, please seek clarifications from us through email (support@mistika.com). We will get back to you within a reasonable time.
